Schultz will also rejoin the company’s Board of Directors. To ensure seamless stewardship of the company until a permanent successor is named, the Board has appointed Howard Schultz as interim chief executive officer, effective April 4, 2022. In 2017, Johnson was named president and chief executive officer. Johnson, who served on the Starbucks Board since 2009, joined the Starbucks leadership team in 2015 as president and chief operating officer. Mellody Hobson, Independent Starbucks Board of Directors chair, joined Kevin Johnson, president and chief executive officer, for opening remarks following today’s news that Johnson made the personal decision to retire from the company after 13 years of service. SEATTLE, March 16, 2022-( BUSINESS WIRE)-Starbucks Corporation (NASDAQ: SBUX) today hosted its 30th Annual Meeting of Shareholders virtually. With over $25B returned to shareholders over the last four years, Starbucks recommitted to returning another $20B by 2025 Shared People Positive aspiration to enhance the well-being of one billion people, globally, by 2030ĭeepened commitment to sustainability through new partnerships, technologies and global reusability effortsĬontinued leadership in coffee craft and beverage innovation, announcing new Clover Vertica TM brewer and continued rollout of Mastrena II espresso machineĬonfirmed plans to expand to 55,000 stores in over 100 markets by 2030 Outlined investments and actions powered by – and for – green apron partners and stores around the world Utilizes operational tools to achieve operational excellence during the shift.Starbucks Board of Directors chair, Mellody Hobson, extended sincerest thanks to retiring ceo Kevin Johnson after 13 years of service, affirming the company will continue to be a trail blazer.Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.Follows health, safety and sanitation guidelines for all products.Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.Organizes opening and closing duties as assigned.Executes store operations during scheduled shifts.Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.Discovers and responds to customer needs.Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partnerperformance.
Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.Provides feedback to store manager on partner performance during shift.Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.Anticipates customer and store needs by constantly evaluating environment and customers for cues.Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.Models and acts in accordance with Starbucks guiding principles.This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers.This position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts.
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